Tom Dixon Privacy Policy

This policy describes how information is handled when you browse the website or submit a professional lighting enquiry. We aim to collect only what is useful for responding, coordinating a project and maintaining appropriate business records.

Information you provide

The enquiry form may collect your name, organization, email address, telephone number, project location, product interests and message. If you attach or later provide drawings, schedules or specifications, those materials may contain additional project information. Please avoid sharing personal or confidential data that is unnecessary for the request.

How information is used

Information supports enquiry routing, technical responses, quotations, sample requests, order coordination, service improvement and legal or security obligations. Project context may be shared internally or with an appropriate authorized regional partner when that is necessary to respond. We do not present personal information as an unrelated marketing asset.

Cookies and technical records

Basic technical records may include device, browser, referring page, approximate location and interaction data. Cookies can support essential functions, preferences and aggregate analysis. Browser controls allow you to restrict nonessential cookies, although some features may operate differently.

Retention and protection

Records are retained for a period proportionate to the enquiry, project lifecycle, contractual duties and applicable law. Reasonable organizational and technical safeguards are used, but no internet transmission can be guaranteed completely secure.

Your choices

Subject to applicable law, you may ask to access, correct or delete personal information, object to certain processing or withdraw a marketing preference. Verification may be required before acting on a request.

Contact

Use the contact page for privacy questions and identify the country connected to your request. Policy changes will be reflected on this page.